antipodal labs

Privacy policy

Antipodal Labs Pty Ltd (ABN 13 703 591 771) — "we", "us". Effective 8 November 2026.

This policy explains how we handle personal information when you use our websites and products, including Euler. We follow the Australian Privacy Principles in the Privacy Act 1988 (Cth).

What we collect

  • Account details: your name and email address, and how you sign in (for example Google, Microsoft or an email code).
  • Business details: such as your business name, ABN and website.
  • Content: what you put into our products, such as messages, files and instructions, and what our products create for you, including through computer use.
  • Connected services: information from apps or accounts you choose to connect, used only to do what you ask.
  • Usage information: technical details such as device type, app version and error reports, used to keep our products working and improve them.
  • Communications: emails, feedback and support requests you send us.

How we use it

We use personal information to:

  • provide, maintain and improve our products
  • sign you in and keep your account secure
  • respond to you and provide support
  • send you service messages, such as sign-in codes and important updates
  • meet our legal obligations.

We don't sell personal information, and we don't use your content to train AI models.

Who we share it with

We share personal information only with:

  • Service providers that help us run our products, such as cloud hosting, sign-in, email and AI processing providers. They may only use it to provide services to us.
  • Services you connect or ask us to use on your behalf.
  • Others when required by law, or to protect our rights, our users or the public.

Google user data

If you connect a Google account, Euler reads and acts on your Gmail and Google Calendar only to do what you ask, such as finding an email, drafting a reply or telling you about something that needs you. Euler's use and transfer of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements. We don't use Google user data for advertising, we don't sell it, we don't use it to train AI models, and people at Antipodal Labs don't read it unless you ask us to for support, it's needed for security, or the law requires it. You can disconnect Google at any time in Euler's settings or in your Google account.

Overseas

We store your data in Australia. Some of our service providers, including our AI processing provider, may process information overseas, including in the United States. We take reasonable steps to make sure they handle it in line with the Australian Privacy Principles.

Security

We take reasonable steps to protect personal information from misuse, loss and unauthorised access, including encryption and access controls. No system is completely secure.

Keeping and deleting information

We keep personal information for as long as we need it to provide our products or meet legal obligations. You can ask us to delete your account and data at any time.

Access, correction and complaints

You can ask to see or correct your personal information, or make a complaint, by emailing [email protected]. We'll respond within 30 days. If you're not satisfied with our response, you can contact the Office of the Australian Information Commissioner at oaic.gov.au.

Changes

We may update this policy from time to time. We'll post the new version here and, if the changes are significant, let you know.